How To Find an External Mailbag Number, AS2 Message ID, or Filename

Modified on Tue, Oct 14, 2025 at 3:26 PM

You can search for external mailbag numbers, AS2 message IDs, and filenames to provide to the trading partner that show data was successfully sent and received to their system.



- On the “Transactions” page, enter the following search criteria:

- Type: INTERCHANGE

- Direction: OUTBOUND

- Select Start and End Date

- Select “My Qual:ID” and “Partner Qual:ID

- Select "Search Transactions"

- Search for the file by using the elastic search filter

- Select the blue hyperlink "ECGRID Message ID" and it will bring you to the "Details" page


- In the second row under "File(s)" on the Details page, you can see the Filename, Status, and Metadata of the interchange that was received by the trading partner:




- You can use the "Mailbag No." or "AS2-Message ID" to copy/paste and provide to the trading partner to show successful receipt and data track the file on their end


- You can also download the raw data on this page on the top-right to provide to the trading partner:






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