Please see attached for FAQ information on our SFTP-FTPS connectivity.



Server:   or 



Protocols:                    *SFTP (SSH), FTP/SSL, SCP      (*Recommended)  

File System:                ECGridOS 



InBox (receive):                 /in 

InBox Archives:                 /in/archive/{yyyymmdd}  

OutBox (send):                 /out 

OutBox Archives:             /out/archive/{yyyymmdd}  



Inbound:        Receiving from ECGrid (inbound to customer firewall) - Current - Secondary  

Outbound:        Sending to ECGrid (outbound from customer server) – Current - Secondary  


Ports:                                        SFTP: Port 22

FTPS (explicit): Port 21 

FTPS (implicit): Port 990  


MFT Directories: 

InBox:                    /in.mft/{trading partner name}  

OutBox:                    /out.mft/{trading partner name}  

Archives:                In main /in/archive and /out/archive directories  


Instructions & Important Notes: 

Name/Password:         Login credentials can be set through your ECGrid portal.  


Access List:         You can restrict the IPs of the clients authorized to access your SFTP account on your ECGrid portal 


Config on Portal:         /MyHub/Mailboxes/ then {Mailbox}/Connection  

Uploading:                      You will upload outbound files from your network via the /out directory. Uploaded files are posted directly into ECGridOS after successful upload. Do not use temporary extensions with rename. If you post with a temporary name, that will be sent to ECGridOS. There is no RENAME function on the ECGrid SFTP server.  


Downloading:         You will download inbound files to your network from the /in directory. A copy will remain in the archive for 30 days.  


DeleteonDownload:             DeleteOnDownload can be set from your portal.  

  •      If DeleteOnDownload is True, meaning that after the system sees a successful transfer to your SFTP client, it will delete the file from the /out folder.  

  •      If DeleteOnDownload is set to False for the mailbox, then the SFTP client software must delete the file on the SFTP server after a successful download.  


Important Notes:

              There is no physical underlying file system, so there is no chance of file name conflicts or partial uploads.  


Permissions are global across our network  


You can upload to the /out directory and download from the /in directory. You are unable to write to a file, rewrite an extension, or move a file.