The carbon copy feature enables the delivery of an electronic copy of a message to one or more recipients. A carbon copy message can be generated when you send or receive a message.
For example, a 3PL may want a copy of the inbound purchase order from a specific trading partner or you need a copy of an invoice to go to another system. A carbon copy is set up to replace the ISA and GS (if necessary) EDI IDs so the documents can be routed to their respective mailboxes. Carbon copies are setup by document type.
To create your own carbon copies, please see the attached step-by-step documentation.
*Please note: There is no extra fee for carbon copies. You will only be charged for the KCs in the extra file, per your contract.
ECGrid Portal – How to Create a Carbon Copy
You can set up carbon copies directly on your ECGRID Portal
- Select "Data Management" from the left-side navigation panel
- Select "Carbon Copy"
-Select "+Create" in the top-right
- Enter the requested fields in the drop-downs
**Please note the "GS From" and "GS To" are used for document matching only. It does not replace the GS values in the X12 EDI. If your ISA and GS values are the same you can leave these values blank)
- Select “+ Create Carbon Copy” at the bottom:
- Your carbon copy is created and you can view and filter them on your "Carbon Copy" page moving forward
Another way you can add carbon copies is by:
- Selecting "Mailboxes" on the left-hand side of your Portal
- Select the mailbox you want to create the carbon copy in
- Select "Data Management" and "Carbon Copy"
- Select "+Create" on the top-right-hand side
- Enter the requested fields
- Select "+ Create Carbon Copy"
As always, if you have any additional questions or concerns, please reach out to us at support@ecgrid.com where we are happy to assist!